Over the years, ERGs have continued to evolve. Some companies now refer to ERGs as BRGs – Business Resource Groups. This underscores that the true goal of the ERG is to make the employees and the business overall more effective. There should be a strong connection between the strategy and goals of the ERG (or BRG) and the company. Activities such as leadership development, connecting the company to the community and marketplace, and even input into product or services development helps the organization achieve its business goals.
As a diversity and inclusion consultant, I often attend various workshops to continue to pick up the latest development in my field. In early July, I attend a half day “Diversity and Inclusion Best Practices” seminar organized by the National Diversity Council – Carolinas in Durham, NC. One of the presenters was Tesha L. Nesbit Arrington, Director of Diversity & Inclusion and Strategic Analytics at Erie Insurance Group.
Ms. Nesbit, in presenting several diversity and inclusion best practices from Erie Insurance, highlighted their innovative approach to employee resource groups. Instead of starting with constituency-based resource groups, they started with groups focused around a particular business focus. Their first four ERGs were:
• SynERgIzE – focused on building an inclusive workplace
• Multiplicity – for diverse employee recruiting outreach
• CamaradERIE – building and promoting diversity among the agent community
• ExpERIEnce – around providing best customer experience and service for its diverse customer set.
After these networks were up, running and successful with participation from a wide range of constituencies, that provided a strong base for next launching constituency based affinity groups. The first two were women and multi-generational, with African-American and Veterans’s charter proposals in the queue.
Erie Insurance continues to build ongoing robust diversity and inclusion initiatives on this base, including their “Dignity and Respect” Campaign and scoring 100% on the Human Rights Campaign (HRC) Corporate Equality Index, which measures corporate LGBT inclusion.