What Diversity and Inclusion Is and Is NOT

This particular poster does not propagate diversity and inclusion, and instead could contribute to a hostile work environment.

This particular poster does not propagate diversity and inclusion, and instead could contribute to a hostile work environment.

UPDATE June, 2020.  This blog was written 5 years ago.  Things have changed so much.  I no longer support the use of the language “All Lives Matter” since that minimizes and denies the grave injustice of racism that Black people face.

My current position: I feel I need to respond to those people, when they see a “Black Lives Matter” post or picture, respond back with “All Lives Matter.”

Yes, all lives do matter but at this time we have to focus more on the extreme injustice done to black people. How many white people are shot while they jog through a neighborhood? How many unarmed white men are killed by police over a minor offense? How many white teenagers are shot walking through their neighborhoods? Let’s not hide behind this “all lives matter” rhetoric to avoid discussing the scourge of racism in this country.

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Do check out the links to some additional blogs about diversity and inclusion at the bottom on this page!

As a diversity consultant, I do get into a lot of interesting discussions. One discussion which can be quite controversial is around people who believe that it is their right within diversity to issue derogatory or “less than” statements about other groups. I believe that is totally unacceptable and not part of legitimate diversity and inclusion. Let me explain and provide some examples.

First, I do want to share that the diversity topic has progressed over the decades from diversity and tolerance to diversity and inclusion. Tolerance is more about accepting difference, sometimes even grudgingly. Inclusion means to fully accept others who are different as equals, deserving of full equal rights, and realizing that the workplace and the world are stronger because of the diversity that is in it. Diversity and inclusion should be a competitive advantage for companies that want to win in the marketplace and organizations that want to provide superior customer service.

So what is NOT legitimate diversity and inclusion? It is anything that propagates that one form of diversity is the only form acceptable, or is superior to other forms of diversity.

An example – let’s assume a man may want to place a poster in his work space that says “Marriage = One Man + One Woman” and claim that is his right under a company’s diversity policy. I disagree. This poster creates a hostile workplace for those in same gender relationships since its intent is to declare that only heterosexual relationships are legitimate. It would be far better for this employee to show his love for heterosexual marriage with a photo of him and his wife with a caption such as “I love my marriage” or “I love my wife.” This celebrates his diversity as a heterosexual man without putting down other options.

This poster shares its message in a positive and inclusive way.

This poster shares its message in a positive and inclusive way.  See note above – as of June, 2020, I do not agree totally with this particular message

So what about supporting the “Black Lives Matter” campaign in the workplace? That is fine because it makes a statement about supporting the diversity of Black people without minimizing those of another race. What would not be acceptable is a poster that states “ONLY Black Lives Matter” or “Black Lives Matter MORE.”

Human Resources Diversity Practitioners will need to continue to educate all in the workplace that diversity and inclusion is a practice that values and includes everyone without putting others down or propagating that one aspect of diversity is better than another.

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A blog that explores the two theories of diversity – melting pot and salad bowl.

“The Various Growing Types of Diversity” – over the past decades, diversity has expanded so much further beyond the gender and race areas.

A discussion on “Diversity as a Key Strategic Initiative.”

The Business Case for Diversity also provides a methodology for developing a financial business case to invest in diversity programs.

And finally – “Three Components of Diversity and Inclusion Training.”

Generational Diversity – Are Your Recruiting Methodologies “Up to Date?”

IMPORTANT NOTE: (This session is being postponed until later in the year.) The newly formed Triangle Chapter of the National Diversity Council – Carolinas is holding its first half day conference, the Generational Diversity Summit on February 19th! It’s going to be a great event – link here for info and to enroll. Email [email protected] for corporate sponsorship opportunities.

Many millenials prefer informal working spaces where they can multitask and team

Many millenials prefer informal working spaces where they can multitask and team

Generational Diversity continues to be one of the hottest most discussed areas in the continually evolving field of workplace diversity and inclusion. In a blog I published in June, 2012 on the “Growing Various Types of Diversity,” I led with a discussion on the four generations now in the workplace. This is an historic happening as mature workers (link to a blog on this) are staying in the workplace longer due to financial needs, better health, and the desire to stay active and intellectually stimulated. Here also is a link to a 2.5 minute video excerpt I did on Generational Diversity.

The group now being recruited on our college campuses are referred to as “Millennials”, those born after 1982. This emerging generation has very different views on communications in the workplace, important attributes of a vocation, collaboration, corporate hierarchies and more. Here is a link to a recent article from Forbes called “10 Ways Millennials are Creating the Future of Work.”

One area that needs focus at many of our companies is recruiting. How do we find, attract and hire the brightest new talent? Of course we should not forget to recruit the experienced professional who may be looking for a job change, but as always, college campuses will continue to provide the largest talent pool of new workers.

On the whole, recruiting methodology has not changed very much over the past 30-40 years. Yes, resumes are sent electronically and placed in on-line repositories instead of mailed, and job postings are online in addition to print ads, but overall the process involves recruiters reading through thousands of pages of boring text resumes. How can this be innovated?

At a recent generational diversity workshop sponsored by the Raleigh-Wake Human Resources Mgt Association (RWHRMA) Link, Margaret Gordy, Talent Acquisition Manager for Citrix, shared innovative ways that her company is identifying and recruiting top talent. Citrix (link), an industry leader for collaborative workplace solutions such as the popular “Go To Meeting,” teams with university classes, clubs and professors to engage students in collaborative problem solving. Teams work together to propose solutions to actual Citrix business challenges developed by Citrix business areas. This gives Citrix managers a way to evaluate technical, problem solving, and team skills of potential candidates. Those demonstrating the strongest skills are often offered an internship, a full time job, or at minimum a fast-path into the job interview process.

Advantages of this approach over hours of pouring through resume paperwork include:
• Candidates with the best skills and team work abilities who will fit best into Citrix’s workplace are identified.
• Candidates can experience the Citrix culture and both the candidate and company can assure a good “corporate culture fit.”

Overall, companies that successfully recruit top talent across all generations and keep them engaged working cross-generationally will win in the competitive, global marketplace.