Guest Blog – Implicit Bias / Unconscious Bias: Impact as a Social Work Supervisor

Brandon Garrick wrote several guest blogs while he was earning his Masters Degree in Social Work at NC State University. Brandon has thus far focused his social work with the often underserved prison population, and is now pursuing his Doctorate in Social Work at the University of Kentucky.

You can search for Brandon’s past blogs on this page (Search on Brandon) that covered topics such men’s health issues, the disproportionate African-American population in US prisons, suicide prevention and misconceptions of atheists.


Introduction: Implicit bias (also called unconscious bias) refers to the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner (Blair,2002). These biases are important to acknowledge and challenge as they can promote disparities in various ecological systems.

For instance, implicit biases can negatively impact a provider’s inclination to engage in patient-centered care, provide referrals to specialized treatment, or even adhere to evidence-based guidelines when serving diverse populations (Hall et al., 2015).

The following reflection will discuss how I scored on the Implicit Attitude Test (IAT) on race and my reaction to it. I will discuss previous training that I have received on implicit biases. In addition, I will detail my thoughts and feelings about my biases and why it matters as a supervisor.

Discussion. When I was in graduate school, I had the opportunity to take a Professional Certification course on diversity, equity and inclusion due to my cousin being one of the presenters. The training was mainly for diversity and inclusion professionals and was held at Rutgers Business school by the National Diversity Council.

At this training, I learned about implicit biases and their negative influences on diversity and inclusion in hiring. The training discussed the benefits of having a diverse workforce, specifically regarding the diversity of thought in business.

There are multiple best practices to address and challenge implicit biases. One method an individual could take to address implicit biases is to continue researching and self-reflect. In social work, we often discuss the importance of self-reflection in supervision and practice. The first step in overcoming unconscious biases is to become aware of them, which I aim to do as I take the IAT on race.

The IAT is anonymous test that measures attitudes toward or beliefs about certain racial, ethnic, or religious groups. I selected the one on race due to my belief that I will do well on it.



My responses suggested a slight automatic preference for European Americans over African Americans. My results are accurate despite my questioning of the exercises involved in the test. I thought I would score in this range because there are areas to improve if I wanted to fall into the little to no automatic preference between African American and European categories.

Supervisor: I am content with my score and biases, but I worry that they can negatively influence me as a supervisor. In addition, this IAT on race only focused on race, and I am sure I have deeper biases towards other social groups. I know implicit biases could negatively influence me as a supervisor, and I must work towards overcoming them.
Continuing education and reflection will be vital in overcoming my implicit bias. Pursuing higher education (MSW, now DSW) has reduced my level of implicit bias.

Conclusion: After taking the IAT on race, I am more knowledgeable about my implicit biases toward African Americans. The website is a good source, and I plan to take additional ones to see where I stand regarding implicit biases toward others. My goal is to be an excellent supervisor that promotes social justice among my supervisees, and this goal holds the responsibility of overcoming and challenging implicit bias. In addition, as a social worker, I have the ethical responsibility to challenge oppressive policies and systems (NASW, 2021).


References:

Blair I. V. (2002). The malleability of automatic stereotypes and prejudice. Personality and Social Psychology Review, 6, 242–261. 10.1207/S15327957PSPR0603_8

Hall WJ, Chapman MV, Lee KM (2015). Implicit racial/ethnic bias among health care professionals and its influence on health care outcomes: a systematic review. American Journal of Public Health 105: e60–e76, Crossref, Medline, Google Scholar

National Association of Social Workers (2021). Code of ethics. retrieved from https://www.socialworkers.org/About/Ethics/Code-of-Ethics/Code-of-Ethics-English.

Race IAT retrieved from https://implicit.harvard.edu/implicit/selectatest.html.

More About Unconscious Bias – A Guest Blog by John Luecke

Guest Blogger Intercultural Communications Trainer and Consultant John Luecke

About the Contributor: John Luecke, who serves as a long-time Raleigh Sister Cities volunteer with me, is an Intercultural Communication Trainer and Consultant. For more information: https://www.linkedin.com/in/jrluecke/

Introduction: Last month, I published a very widely read blog receiving a tremendous number of hits. In “Seven Biases in the Workplace – Let’s Be Brutally Honest About It,” I challenge us all to be brutally honest about unconscious biases that can pop into our heads about the diverse co-workers we interact with, and to address it with action. Admittedly, it was a fairly rudimentary blog introducing this concept.

Intercultural Communications Trainer and Consultant, John Luecke, with whom I serve as a Raleigh Sister Cities volunteer, agreed to write a guest blog going much deeper into this important issue. Thank you, John!

John writes: Last month’s blog post identified lots of typical workplace biases, but the solution is much more complicated than just becoming aware of them and then resisting the urge to enact your biases.

After all, unconscious biases are just that – unconscious. We’re generally not aware of them, thus making it hard to correct something we don’t see in ourselves. There are relatively objective ways of assessing our unconscious biases — the Implicit Attitude Test or IAT, for example. It’s a free, self-administered online test that helps identify unconscious bias. You can take the test here https://implicit.harvard.edu/implicit/

When I took it for potential biases toward black people and Muslims, the IAT told me that I had a “strong preference for white people.” A bit of a shock, but it didn’t call me a bigot or suggest I engaged in prejudicial actions against blacks, just that I preferred white people. Given my limited exposure to black people, this should not have been a surprise. I fared much better with Muslims, but then I’ve spent a lot of time studying Islam, Middle Eastern culture and have several Muslim friends.

For better or worse unconscious biases provide value; for example, they kept our ancestors alive when threatened by sabre tooth tigers or the warriors from the other side of the mountain. Today they continue to alert us to perceived threats and dangers.

Here’s how they work: When we see something as threatening, dangerous, or fearful our amygdala kicks in and floods our bodies with cortisol and testosterone – two hormones that allow us to quickly respond to dangers. The amygdala is a walnut-shaped structure that sits at the base of our brains and processes incoming signals. The result is a fight-flight or freeze response to danger, and it’s kept our species alive for thousands of years. The amygdala typically takes between 80 and 200 milliseconds to respond, and it shuts down our brain’s communication with our prefrontal cortex – that’s where reasonable thinking takes place.

If we can find a few seconds of stillness to let our prefrontal cortex become engaged, we can have a much more reasoned response to a perceived threat. However, if someone is coming after you with a big knife, go with the fight or flight response and let your prefrontal cortex sort things out later.

But for the kinds of perceptual threats we’re likely to encounter in the workplace – our biased reactions to the overweight employee, the millennial, the older employee — find that moment of stillness and let your reason take over from your amygdala.

Unconscious biases are part of the hard wiring of our brains. Incidentally, our brains consume approximately 20 percent of our bodies’ energy. By establishing unconscious biases, or brains conserve energy and make lots of automatic decisions. Some research suggests that up to 98 percent of what’s going on in our brains happens at an unconscious level. Problems occur when our brains make unconscious decisions about people, especially those decisions that disadvantage some people and prevent us from forming productive relationships with them.

There are lots of ways of dealing with unconscious bias beyond simply recognizing it in ourselves. One of the easiest is regular meditation – any kind of mediation. You don’t have to spend two years in a Tibetan cave, but 15 to 20 minutes a day of meditation can slow the response of your amygdala and provide time for your prefrontal cortex to engage. This includes such techniques as breath mediation, walking meditation, yoga, tai chi, qi gong, etc. Meditation is only one of the many tools we can use to reduce our unconscious biases.